Yes. At Mahj Obsessed, Custom Comes Standard™. All personalization and Group Crests are included in the price.

No. Orders move into production quickly and changes should not be expected. In rare cases we may be able to help if you contact us within the first few hours, but we may not see the request in time.

Please double-check spelling before placing your order. Items are printed exactly as entered in the personalization field.

In most cases, yes. However, we reserve the right to decline requests that include offensive, inappropriate, or controversial language, or wording that may violate trademark or copyright protections. All customizations are subject to review and approval.

A Group Crest lets you add a graphic to the back of any T-shirt, sweatshirt, or hoodie that includes your Mahjong group name, city, and the year it was founded.

Each product page includes a size chart. If you’re between sizes, we usually recommend sizing up for a more relaxed fit.

Most of our apparel uses a unisex fit designed to be comfortable and flattering for everyone.

If you’re between sizes, we generally recommend sizing up for a more relaxed fit.

Most orders arrive within 5–12 business days. Items are made to order, so delivery includes both production and shipping time. You will receive tracking information as soon as your order ships. Because each item is made to order, production time may occasionally be slightly longer during busy seasons.

Yes. Once your order ships, you’ll receive an email with tracking details.

Some items may ship separately because they are produced in different facilities. If this happens, you will receive separate tracking updates for each shipment.

Most items are made to order, which means they are produced after you place your order. Orders typically spend a few business days in production before shipping.

Items that aren’t personalized and aren’t part of a Group Crest order can be returned or exchanged within 14 days of delivery, unused and in original condition. Email orders@mahjobsessed.com with your order number to start a return. Return shipping is the customer’s responsibility.

Personalized items and Group Crest orders are made on demand and are final sale, so please double-check all customizations before completing your order. Your personalized design is visible before you add to cart, and your customization details appear in your cart at checkout.

Please contact us within 14 days of delivery at orders@mahjobsessed.com with your order number and a photo of the issue. If the item needs to come back, we cover the shipping, and you choose a replacement, store credit, or a full refund.